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Confidentiality:

Consultations are with a Psychologist or Occupational Therapist, as appropriate. Everything discussed in telephone or online video consultations is confidential. Sometimes its beneficial to liaise with others involved in clients’ care and we’ll gain consent in these circumstances. Very rare exceptions to this confidentiality is if there is perceived risk of harm to clients or others. In these circumstances, we are required to act accordingly as professionals, which might involve contacting external agencies, such as clients’ GP. On these rare occasions, this would be discussed with clients first where possible.